Frequently Asked Questions

Where are you located and what are your hours?

We are located in Poland, ME. We are by appointment only.

 How do I order?

You may place your order on the phone at 783-7100 or through email: cake@heathersbakery.com

 Pick Up and Delivery Options

You may pick up your order at my home in Poland. We can also deliver for an additional fee.

 Do your sweets contain nuts/dairy/gluten/other allergens?

Yes. If you have dietary restrictions contact us prior to placing your order. We want to ensure every customer’s satisfaction and will do what we can to accommodate your needs. However we do not have dedicated equipment to produce allergen free desserts so it is important to know that all our sweets are produced in a facility that also processes milk, nuts, wheat and soy.

 

Weddings

What occurs during a tasting and design consultation and how long does one last?

Our consultations, last about an hour. You will have the opportunity to view our portfolio as well as present your own ideas. We will chat about your style, as we want to ensure your desserts compliment your big day. There is a small prepaid fee of $25.00. You may pick three cake flavors, two fillings and two frostings for sampling at the appointment. Heather’s Bakery will be able to answer any questions you might have, offer suggestions, guide you in the amount of servings you may need as well as provide you with a quote.

 Do you do any other flavors?

Absolutely! If you have a special request, just let us know.

 How many people may I bring to my consultation?

Consultations and tastings are primarily for the bride, groom and anyone else with a vested interest in the wedding cakes. We ask that you limit your party to four people including yourself.

 How far in advance should I book my desserts?

At this time, we suggest booking your desserts at least 6 months in advance.

 How many cake servings will I need?

Our cake tiers stand 4″ high and a typical wedding cake serving is 2″ x 1″. Many factors will determine how many cake servings you’ll need including whether or not other desserts are available, if the reception is a sit down dinner or a buffet and if there will be a groom’s cake. We can guide you in how many servings you will need during your consultation.

 I have no idea what I want! Can you help?

Absolutely! We specialize in creating custom desserts. During your consultation you may look at  pictures  and we will design your cake and desserts around you.

 Do you provide fresh or silk flowers?

We request that your florist provides fresh flowers with stems wrapped on the side for us to apply at the reception site. Silk flowers may be delivered to us and applied to the cake before delivery.

 When will you arrive to set up the cake and/or desserts?

We typically schedule to arrive at least 1 hour before the ceremony. We do ask for a contact at the reception venue to coordinate the best delivery time with.

 My wedding cake will be outside in the summer heat. What do you recommend?

Fondant cakes are the best for outdoor weddings. They stand up well to the heat. It is best if there is an air conditioned room or refrigeration close by. This way the cakes can be brought out immediately before the reception starts instead of sitting out. The desserts should never be left in direct sunlight and should sit under some sort of shelter.

 What is fondant?

Fondant is an edible sugar paste that can be used to create a flawless finish on cakes. Fondant can allow more creative freedom with the design of the cake.

 Will my fondant cake taste as good as it looks?

Absolutely! We use premium fondant and roll it thin over a layer of of our buttercream.

 Do you offer  anything besides wedding cakes?

We do a variety of wedding desserts including wedding cakes, cupcakes, whoopie pies, mini pastries, cake pops, dessert tables, groom’s cakes, engagement parties, bridal showers, favors.

How much are your wedding cakes?

Our buttercream cakes typically start at $4.00 per serving and fondant at $5 per serving depending on design.

How much are your wedding cupcakes?

Our buttercream cupcakes are generally $3.50 per serving.